How good is your motorhome dealership?

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How good is your motorhome dealership?

Good motorhome dealerships are worth their weight in gold, aren’t they?

The discovery of a leak in the roof of our brand-new motorhome leads to a rapid phone call to our dealer. “We are on our second trip out, we have a leak, what can we do and is there anything you can you do to help us?”

Within ten minutes, its arranged that we make the thirty-minute drive down the road to another branch of the dealership where they will assess the situation and make remedial repairs which should allow us to continue on our fortnight planned tour.

We duly arrive. Bryony is whisked away into the workshop before we have time to put our raincoats on. We are offered cups of tea and biscuits whilst we wait.  Festooned by tall ladders, an engineer clambers over and around Bryony’s rear roof section.

We are kept well informed throughout. The damp meter check proves negative. A finger up the hole where the cables protrude comes away damp. Yikes! The aerial is covered with plastic film in case there is a hairline crack in it somewhere, it’s base is resealed where it penetrates the roof panel. The rear panel and roof panel seams are triple checked. They seem fine.  The Truma panel is sorted and reset, all error codes eliminated. It should now work properly.

Somewhere off to one side is Byony getting fixed up 

‘Wow’. Seriously ‘WOW’! Less than 40 minutes later we are back on the road. Everything to be done under warranty and later that morning another phone call from the service team at our branch booking Bryony in for a thorough priority inspection upon our return. Now, admittedly we are new to this motorhoming malarkey, but we think all this is pretty good service.

Departing the dealership, we take the opportunity to drive down to Exmouth seafront where we manage to reverse Bryony into a diagonally arranged parking bay, first time! She just fits, the bike rack overhanging part of the footpath but allowing pedestrians with pushchairs enough clearance. We download the parking meter app, go for a stroll, buy two take away coffees and cinnamon buns and consume them in the cab whilst watching the kite surfers doing their ‘jumps’ on the sea across the road.

How can something so simple be so much fun?

 

Stay safe, take care out there and have fun motorhoming.

Steve and Maggie

If you want to find out more about us then visit these blog posts 

https://wherenexthun.blogspot.com/2020/10/welcome-to-our-blog.html and 

https://wherenexthun.blogspot.com/2020/11/who-are-main-characters-in-our-blog.html

PS: Sadly, Bryony never made it back to the dealership for the proper repairs. The new lock down curtailed that visit. She was booked in for the Friday, before we knew that the lock down started Thursday. Ce sera sera and all that.

She now lies on her storage site for at least a month. It’s closed for the duration of lock down, no visits allowed. We remain homebound, fretting about the temporary repair. Let’s hope it holds!